AI · Pricing

What AI automation costs

The cost of AI automation has 2 parts: a one-off build and a monthly cost of running the system. The one-off part depends on the number of processes and integrations; the monthly part on the volume of data processed - and for most small companies that is the smallest line of the whole thing. The first process usually goes live in 2 to 4 weeks.

Scope

Three levels it usually falls into

These are not packages but typical scopes of work. Most companies start with the first or second and expand only once they see the saving.

Chatbot on your site

The simplest entry into AI

from 1,750 KM
indicative, VAT excluded
  • Answers from your real documents
  • Works 24 hours, in Bosnian and English
  • Hands over to a person when it does not know
  • Collects the contact and the enquiry
  • Build usually 2 to 3 weeks

Automating one process

The most common first project

from 3,900 KM
indicative, VAT excluded
  • Handling enquiries, quotes or invoices
  • Connection to email and a spreadsheet or CRM
  • A phase of running under human supervision
  • Measurement of hours saved
  • Build 3 to 6 weeks

Connected system

Several processes and integrations

from 9,800 KM
indicative, VAT excluded
  • Multiple processes feeding into each other
  • Integration with an ERP or accounting
  • Your own panel for review and control
  • Phased rollout
  • Build 2 to 4 months

Figures are indicative and meant for budgeting. The final quote comes after process mapping, because only then is the real amount of work known.

Structure

What the price of AI automation consists of

When comparing quotes, check they cover all of these - the differences usually hide in what is not listed.

Process mapping

Analysis of how the task looks today, where time is lost and where errors occur. This often reveals that part of the steps are unnecessary even before any AI.

Build and integrations

The largest share of the one-off cost. Connecting to email, spreadsheets, a CRM or accounting - each integration is a separate job.

Testing on your data

The prototype runs against real examples from your company. This phase takes time and is not skipped, because only there do the edge cases appear.

Model cost

Monthly, by volume of text processed. For most small companies this is a surprisingly small line - often less than a single business software subscription.

Hosting and infrastructure

The server the automation runs on, the database and backups. A monthly cost that scales with volume.

Maintenance

AI models change, systems get updated and business processes evolve. Optional, but recommended for systems running unattended.

What is included

What is in the price besides the work itself

These are the items quotes often assume but do not write down - so the difference only shows when you need them.

Source code and ownership

Source code, server access and accounts are in your company’s name. Handover is neither charged nor conditional. If you continue with someone else tomorrow, you get everything without argument.

Security and GDPR

We define which documents the system can access, where data is stored and how long it is kept. For companies working with EU clients GDPR compliance is an obligation, not an option.

Updates and model swaps

Language models change, get cheaper or get retired. We build so the model can be swapped without rewriting the rest, so an update does not cost you a new project.

Timeline and phases

The quote states a timeline by phase, not one date at the end. Each phase ends with something you see and approve, so you are never three months in without knowing where things stand.

The maths

How to work out whether it pays for itself

You can do this yourself in five minutes, before calling anyone. You need three numbers:

  • 1. Hours per month. Multiply how often the task runs by how long it takes. A 10-minute task done 15 times a day is 50 hours a month.
  • 2. What that hour costs you. The gross cost of an employee per hour, not net salary. For an owner doing it personally - what you would have earned selling in that time.
  • 3. How much automation really takes over. Rarely 100 percent. Realistically 60 to 80 percent, because some cases always need a person.
  • 4. Divide. The build cost divided by the monthly saving gives the payback period in months. Under 12 months, the project is nearly always justified.

If the numbers do not work, we will tell you ourselves. We would rather not take a project than build automation that does not pay for itself - those get abandoned after a few months anyway.

Saving

Where you can save, and where you should not

You can save by starting with one process instead of five. The saving is measurable immediately, the investment is smaller, and what is learned on the first process makes every subsequent one cheaper.

You can also save on integrations in the first phase. If the system initially writes to a spreadsheet rather than straight into accounting, that is considerably cheaper and you often will not feel the difference.

You should not save on the testing phase against your own data. A system not run through real examples from your company fails on edge cases, and trust is lost after the first wrong quote sent to a client.

Nor should you save on the system admitting when it does not know. Automation that guesses instead of admitting ignorance does more damage than good - and that is the difference a buyer cannot see in a quote, only in daily use.

If you also need a system for the data to live in, we build it as custom software, and field access as a mobile application connected to the same system.

FAQ

Frequently asked questions

How much does AI automation cost for a small company?

It depends on the number of processes and integrations. A chatbot answering from your documents is the lowest band, automating one business process the middle, and a connected system with several integrations the highest. We give an indicative range on the first call, before any commitment.

Is there a monthly cost?

There is, made up of the AI model cost by volume of text processed, hosting and optional maintenance. For most small companies the monthly model cost is lower than expected - often less than one business subscription.

How quickly does the investment come back?

If the automated task consumes 40 to 50 hours a month, payback is usually within a year. That is why we count hours first and quote second - if the numbers do not work, we say so immediately.

Why do you not publish fixed prices?

Because processes differ too much for a single figure to be honest. Automation that reads emails into a spreadsheet and one that integrates with an ERP are not the same job. You get an indicative range straight away and an exact figure after process mapping.

Can I start with something small?

That is exactly what we recommend. One process, a measurable saving, then expansion if it makes sense. Introducing five processes at once is the surest way for none of them to stick.

Who owns the system you build?

You do. The code, server access and accounts are in your company’s name. We build so the AI model can be swapped without rewriting the whole solution, so you are tied neither to us nor to one model provider.

What if the price of the AI model changes?

It happens in both directions - model prices have mostly fallen in recent years. That is why the system is built so the model can be replaced by another without rewriting everything. It is one of the reasons we do not tie a solution to a single provider.

Do you charge for process mapping?

The first call and a rough estimate are free. Detailed process mapping with step-by-step analysis and a saving calculation is part of the project and is included in the quote.

Related pages

Let us work out together whether it pays off.

Describe the process that eats most of your time - you get a saving estimate and an indicative range.

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